Dapper
Desk Complete Demo, Customer Login
Dapper
Desk Complete Demo, Admin Login
Open a ticket by sending an email to Dapper Desk!
To Test The Email Ticketing Feature (Customers Send an email to your support address and the email is turned into a unique ticket within Dapper Desk), do the following;
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Now, wait approx. 3 minutes for the email
to reach Dapper Desk and to be parsed by the database. Then,
Dapper Desk will send you an automated message to your email
asking you to verify who you are (to avoid spam). Open that
automated email and click on the link that the instructions
provide.
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Then, click on Admin View above and login
to view the tickets. You will see your email has been turned
into a unique ticket within Dapper Desk. Dapper Desk looks
for new emails once every minute so you may need to wait no
longer than 60 seconds after login to view your test email.
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While
logged
in as an admin, you can respond to your email ticket and
the response will come back to your email address FROM Dapper
Desk.
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Your customers may also use the online interface
to login and create support tickets. To view the customer
login interface,
click here.
