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Explanation of the features included in Dapper Desk.
Admin Login Admin Login
Administrating Dapper Desk Administrating Dapper Desk
Assigning and Re-assigning Tickets Assigning and Re-assigning Tickets
Autoresponse For Ticket Answers Autoresponse For Ticket Answers
Changing Themes In Dapper Desk Changing Themes In Dapper Desk
Custom Fields Custom Fields
Customer Contact Info Customer Contact Info
Customer Grading Of Tickets Customer Grading Of Tickets
Customer Icons Customer Icons
Customer Login Customer Login
Customer Login Messages Customer Login Messages
Customer Login Screen Customer Login Screen
Customer Logout Customer Logout
Customer Service Alert Customer Service Alert
Customer Ticket Details Customer Ticket Details
Customer Ticket Updates Customer Ticket Updates
Does Dapper Desk Automatically Assign Tickets? Does Dapper Desk Automatically Assign Tickets?
Email Notification Email Notification
Email To Ticket Feature Email To Ticket Feature
Emergency Tickets Emergency Tickets
First Responder Feature First Responder Feature
How Do I Get Dapper Desk To Page Me When New Tickets Are Created? How Do I Get Dapper Desk To Page Me When New Tickets Are Created?
How Does Ticket Escalation Work? How Does Ticket Escalation Work?
Languages Languages
Latest News Latest News
Live Help Module Live Help Module
Lost Password Lost Password
Message Scroller Message Scroller
Must My Customers Login To Create A Ticket? Must My Customers Login To Create A Ticket?
Open Tickets For Customers Via Telephone Open Tickets For Customers Via Telephone
Paging Feature Paging Feature
PDA Wi-Fi Module PDA Wi-Fi Module
PDA, WI-FI Capable PDA, WI-FI Capable
Polls Polls
Search Feature Search Feature
Server Compatability Server Compatability
Statistics Feature Statistics Feature
Status Codes Status Codes
Status Codes, Customizable Status Codes, Customizable
Task Manager Task Manager
Tech Login Messages Tech Login Messages
Tech Ticket Notes Tech Ticket Notes
Themes (Skins) Themes (Skins)
Themes, Customers Can Choose Their Theme Themes, Customers Can Choose Their Theme
Themes/Skins -- Customer Can Choose Their theme/skin Themes/Skins -- Customer Can Choose Their theme/skin
Ticket Archives Ticket Archives
Ticket Categories Ticket Categories
Ticket Escalation Ticket Escalation
Ticket Icons Ticket Icons
Ticket ID Number Ticket ID Number
Time Tracking Time Tracking
Track The Pace Of Support Track The Pace Of Support


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