Dapper Desk IT Management & CRM Help Desk Software

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Pre-Sales Questions

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This section contains answers to common questions our potential customers ask before they purchase Dapper Desk.
	Assign Tickets
	Attachments
	Can Customers Send Emails To Open Support Tickets?
	Can Dapper Desk Automatically Escalate Tickets That Are Open A Long Time?
	Can I Install Dapper Desk Myself?
	Does Dapper Desk Automatically Assign Tickets To Techs?
	Does Dapper Desk Come With Free Upgrades?
	How Do Customers Enter Tickets?
	How Do I Get Dapper Desk To Page Me When New Tickets Are Entered?
	How Do Themes Work In Dapper Desk?
	How Long Has Your Company Been In Business?
	How Much Does Dapper Desk Cost?
	If I Need Support For Dapper Desk, Is It Free?
	Is Dapper Desk compatable with Linux/Unix?
	Is Dapper Desk Compatable With Sun-Cobalt Servers?
	Is Dapper Desk Compatable With Sun-Solaris?
	Is Dapper Desk Compatable With Windows?
	Is Dapper Desk Guaranteed?
	Is There A Limit On The Number Of Customers/Techs Who Can Use Dapper Desk?
	Languages
	Must My Customers Login To Enter A Ticket?
	My Host Or Server Does Not Meet Your Requirements. What Can I Do?
	MySQL and/or PHP 4 Is Not Installed On My Web Server
	Requirements (Must Have To Use Dapper Desk)
	Separate Departments
	Support For Dapper Desk
	Version, Basic
	Version, Complete
	Version, Lite
	What's New? Updates, Upgrades, Changes
	Which Web Browsers Are Recommended For Use With Dapper Desk?
	Who Uses Dapper Desk?
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