Dapper Desk IT Management & CRM Help Desk Software

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Dapper Desk® Helps Companies Connect All of The Pieces
If superior customer service is your goal, then you will appreciate the enormous ability that Dapper Desk® IT management software provides you. Communicate with your client base, track assets¹, manage invoices¹ and stream-line customer support requests all from one easy to use interface. Dapper Desk has powerful capability with an easy learning curve.

* Web Browser Based (Login from anywhere!)
* Unlimited Client Users (No additional fees)
* Open Tickets Via Login or Email
* Client Chooses Ticket Priority
* Easy to Use Drop Down Menus
* Include File Attachments in Tickets
* Search & View Older Archived Tickets
* Multi-Level Client Privileges
* Re-Open Older Tickets When Necessary
* New Ticket Pre-Checks FAQ For Answers
* Latest News Displayed Upon Login
* Imporant News Items Displayed Prominently
* Color Coded Status Display
* Client Edit Profile Feature
* Integrated Live Chat Option
* Compatable with All web servers*
* 3 Help Desk Themes Included
* Many more features!

* Web Browser Based (Login from anywhere!)
* Unlimited Admin/CSR Users (No additional fees)
* Respond to help desk tickets via online interface
* Private Messaging Between CSRs
* Ticket Display Status Separated By Importance
* Include File Attachments in Tickets
* Ticket List Queue Updates Automatically
* Search Ticket Archive Instantly
* Multi-level CSR Privileges
* Color Graphed Statistics With Drill-Down
* Private Ticket Notes Visible Only to CSRs
* Task Manager Keeps CSRs On Target
* Link Common Clients Together Within Usergroups
* 3 help desk themes included
* Customizable Logos & Selected Text
* Automated help desk data backup
* Off-Site Data FTP Backup Available
* Many more features!