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Dapper Desk Complete (Full
Features)
Only $499.00
-- One Time Fee!
Free Upgrades & Support For 12 Months
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| For those companies or organizations that demand
the best, we offer our full featured version of Dapper Desk called
Dapper Desk Complete. At only $499, Dapper Desk Complete is a real
bargain that will help you gain control of your customer service. |
- Customer has option of logging into help
desk to create a ticket, sending an email to open a ticket via
email or to use quick support form
- Customer can delcare their ticket an EMERGENCY
which will give special priority to their ticket
- Service Rep logs in to online admin interface
to view list of open support requests.
- Unlimited Customer Service Reps
- Service Reps can be given administrative
or general privileges
- Administrator can setup custom categories
of tickets
- Administrator can setup custom ticket status
codes
- Service reps can be assigned to all categories,
or to only specific categories, chosen by the admin
- Service Rep clicks on individual tickets
to respond. Customer receives response via email.
- Customer can update ticket by replying to
service rep's email response or by logging in to help desk to
view their ticket's status
- Multiple themes/skins to choose from
- Upgraded Statistical reporting in administration
screen
- Unlimited customers/end users
- Customers can view "Pace Of Support"
showing the average open time of last 25 tickets in help desk
- Free Upgrades and Support For 12 Months
- Much More
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Dapper Desk Complete (Full
Features)
Only $29.00 --
Monthly Fee!
FREE Lifetime Upgrades & Support
|
| For those companies or organizations that demand
the best, but need to make monthly payments, we offer our full featured
version of Dapper Desk called Dapper Desk Complete Monthly. At only
$29.00 per month, Dapper Desk Complete Monthly is a real bargain that
will help you gain control of your customer service immediately. On
the monthly plan, you never have to pay for upgrades or support as
long as you own Dapper Desk! |
- Customer has option of logging into help
desk to create a ticket, sending an email to open a ticket via
email or to use quick support form
- Customer can delcare their ticket an EMERGENCY
which will give special priority to their ticket
- Service Rep logs in to online admin interface
to view list of open support requests.
- Unlimited Customer Service Reps
- Service Reps can be given administrative
or general privileges
- Administrator can setup custom categories
of tickets
- Administrator can setup custom ticket status
codes
- Service reps can be assigned to all categories,
or to only specific categories, chosen by the admin
- Service Rep clicks on individual tickets
to respond. Customer receives response via email.
- Customer can update ticket by replying to
service rep's email response or by logging in to help desk to
view their ticket's status
- 8 themes/skins to choose from
- Upgraded Statistical reporting in administration
screen
- Unlimited customers/end users
- Customers can view "Pace Of Support"
showing the average open time of last 25 tickets in help desk
- Lifetime Free Upgrades and
Free Support
- Much More
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